Slide 34 of 36
Notes:
Now that you have conducted a benchmarking study of your process and come up with a better practice, its time to get buy in for your new practice and recognition for your hard work. This is where presentation counts. How to prepare a good presentation is covered in Notebook #5.
Executive summary: 1-3 pages, concise, based summary around key elements esp. those that require management’s buy-in for your results and study.
Other areas that should receive coverage:
Background info: preliminary analysis results, partner selection and identification
Metrics: why you chose the metrics you did and how you developed them
Results: charts of quantitative data from all libraries, highlights from interview with best partner and performance gap results
Recommendations & Conclusions: summarize improved work process and highlight key points of your action plan to improve your process; list benefits of improving the process
Notebook #5 has a series of slides for an example library benchmarking presentation. This can be used as a guide when you do your own presentation to management.