Slide 29 of 36
Notes:
Metrics = process measures we are going to use to measure our library process. Collect data on our library process using these measures, then we are going to have our partners collect data on their process using these measuresxchange data with our partners to determine who has the better practice (library process).
Lets give an overview of what we are going to cover here. There are 5 steps to metric development.
(read through the 5 steps)
Just from looking at these 5 steps, where do traditional library output measures fit in? (under what step do they fall)