Slide 20 of 36
Notes:
As with any project, a process benchmarking study is prone to certain problems. First and foremost, benchmarking takes quite a bit of time. You have to be prepared to take enough time out of your daily routine to ensure the project ‘s success.
If you’re not careful, you can end up with meaningless data which means your whole study was for naught.
If you are not an experienced benchmarker, you can easily bite off more than you can chew. Benchmarking looks easy but making improvements can be very difficult if you try to tackle too much at once.
The last one is pretty self evident. If you go into benchmarking with the idea that you are so superior and so good that you are never going to have to make improvements, you may end up being severely disappointed.
So lets deal with each of these pitfalls in turn.