Slide 13 of 36
Notes:
When you do a benchmarking study, you have to decide what you you are going to measure, or count, in the library. Then you measure those things and then use them for comparisons against other libraries.
When many libraries begin a study they try to do something that is quick and dirty. It is very common for libraries resort to benchmarking the number of resources in their library (such as number of books and number of journals) and the number of times those resources are used. These numbers are then compared with those of other libraries.
However, the other way to benchmark is by comparing the work processes in your library. We are going to discuss in a minute what exactly a library process is.
First, we’re going to look at why many librarians have a tendency to benchmark library resources.
