Slide 5 of 36
Notes:
So what is benchmarking and how does it work. In a nutshell, . . .• Measure your organization and your partners will also measure theirs
• You and your partners will compare your measures and then decide whose organization is the highest performer. We sometimes refer to the higher performer as being a “best practiced” organization. This means that this organization has the most efficient and effective practices in place
• Then you interview your best practiced partner figure out how their practice works, modify it to make it work in your organization and adopt it.
This is basically what benchmarking is all about. It’s kind of like “friendly” competitive intelligence.
So now that we have a general idea of what we are talking about, lets talk a little bit about how benchmarking originally got started.
