 Bulletin
Advertising and Marketing
Division
Spring 2002
Editor Kristine Spanier,
Carmichael Lynch
Message from the Chair
Only two months
are left until our annual conference in Los Angeles. It's a cliché,
but the time has literally flown by since we first started planning
for it. All of the sessions are now fully planned and I hope you have
had a chance to review the preliminary program that was sent to you
with a recent issue of Information Outlook. You may notice that business
meetings and social events are not listed. Please keep in mind that
we will have our usual schedule: Our first board meeting will be on
Sunday, June 9, from 4:30 - 6, our business luncheon is on Tuesday,
June 11, from 11:30 - 1 pm and our second board meeting with the new
officers is from 3:30 - 5 on Wednesday, June 12. All members are encouraged
to attend these events. Please mark your calendars or programs now so
you won't forget these important dates.
A special addition
to this year's programs is our 60th anniversary reception on Monday,
June 10th from 5:30 - 7 pm. This is going to be a fantastic celebration
of our history, complete with VIPs, the return of the Award of Merit,
food, drinks, a special gift for all attendees and many friends, both
old and new. We would not have been able to plan this without the generous
support of Dialog - and to them we are exceedingly grateful.
You have probably
heard by now about the ongoing bylaws discussion at the Winter meeting
as well as the resignation of Roberta Shaffer. It's true that our association
is in a state of flux, but with our continued commitment to SLA as well
as our readiness to flourish in the face of change, we will help to
ensure the ongoing success of SLA. As part of this effort, it's more
important than ever to volunteer for your division. We have a number
of positions open this year including Chair-elect (this person will
spearhead the planning of the conference in 2004). Other positions that
we need to fill are in the "Positions
Available" area on our site. If you are interested in serving,
please contact me immediately.
I'm looking forward
to seeing you in L.A. As usual, if you have any questions or concerns
regarding the A & M division, please don't hesitate to contact me.
Sincerely,
Kristine Spanier
Chair, Advertising and Marketing Division, SLA
Carmichael Lynch
800 Hennepin Avenue
Minneapolis, MN 55403
612.334.6031 (p)
612.334.1421 (f)
kspanier@clynch.com
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Messages
from the Chairs-Elect
Virtual Libraries
in the Advertising World
By Stephen Fleming, Co-Chair Elect
Does your library
have a Web-based site? Are you using your agency's Intranet, LAN or
a public Website to provide information services?
Special Libraries'
use of the Web has skyrocketed in the last few years. According to a
recent SLA survey , 82% of corporate libraries with an Intranet now
use this resource to provide access to externally produced content.
Additionally, "more than one-half of those polled stated that they
will turn to vendors for content only, rather than packaged information
products and services." Clearly, the use of Intranets has been
one of the great milestones in Information Management over the past
decade.
However, for some
corporate libraries the potential of Web-based services remains largely
untapped. A lack of time, funding or support from upper management can
hinder the development of this powerful tool, as can technical issues
relating to computer resources and programming expertise.
Even libraries with
intermediate to advanced sites face the constant challenge keeping up
with technology platforms, vendor services and shifting corporate cultures.
To address these
issues, we would like to present a panel of Virtual Library pioneers
at the SLA conference in New York in 2003. We are looking for DAM members
who have implemented a Virtual Library or Intranet site and want to
share their experiences.
From previous open
houses, we know that Special Libraries are approaching this project
in many different ways. We want to show how advertising libraries are
taking on this challenge, and in the process inspire each other to take
the next step in this new area of Information Management - whatever
that may be.
If you have a site
you would like to share, please e-mail me at stephen_fleming@nyc.yr.com
.
Our workshop will
require a brief presentation by each of the participants, tracing the
history, challenges and future direction of your site. Issues such as
end-user adoption, vendor relations, usability, graphic design, IT relations,
and the amount of internal vs. external sources should also be addressed.
NOTE: Since many
of these Virtual Libraries exist on agency Intranets, it may not be
possible to provide live links for this demonstration. For this reason,
we ask that you be able to provide a "demo" version of your
site which can be run from a disk or hard drive. If your site exists
on a public Website, please let us know as well, so that we can make
provisions for a live Internet connection.
Is
Information Important at the Top?
By Gwen Loeffler, Co-Chair Elect
Every company with
a successful information-sharing or knowledge-management program knows
that a good deal of the success can be attributed to a clear directive
from top executives within the firm. Many of the leading executives
in the advertising industry know that a healthy flow of information
is vital to the success of the agency, especially when the agency creates
integrated marketing programs for their clients. For integrated campaigns
to succeed, agencies need to ensure effective, efficient methods of
information sharing within every team, across all lines of business,
in all cities and countries around the world.
Jim Heekin, CEO
of McCann-Erickson Worldwide, has been quoted as saying "we [McCann-Erickson]
are devoting resources to better integrate communication and knowledge-sharing…The
result, we hope, will provide clients with truly integrated marketing
programs." (Advertising Age, 1/21/2002)
Many of us are fortunate
enough to work closely with executives who 'get it.' Some of us are
not. If you are among the lucky ones, and you are interested in sharing
your experiences with division members during a program at the 2003
SLA Annual Conference in New York, we'd like to hear from you. Please
e-mail me at gwen_loeffler@nyc.yr.com.
The program, as
we envision it in these early stages, would be conducted in an interview
format - a librarian interviewing an agency executive on the importance
of a healthy flow of information to the overall success of the agency.
They would be someone who would feel comfortable speaking to our group
more about information sharing and its vital role to agency business,
than about agency business in particular. This executive would likely:
understand the importance of information; be committed to the company's
policies concerning information; and lead by example.
The specific topics
addressed in the interview could include: the importance of information
sharing to the creation of integrated campaigns; the removal of impediments
to the healthy flow of information; availability of enterprise-wide
technological resources; shift in rewards systems from individual success
to team success.
If you would like
to conduct such a program, or would like to suggest an agency executive
to be interviewed, please e-mail me.
This should be a
stimulating program that will demonstrate how we, as agency-based special
librarians, exemplify SLA's definition of a valuable librarian as one
who "understands the critical role that information plays for organizations
and for individuals and takes a holistic view of information needs and
uses and the contexts in which they occur." (See "Competencies
for Special Librarians of the 21st Century" on the SLA web site)
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A
Look Inside: An Interview with Ellen Kuner
This Spring we
take a look inside long-time member Ellen Kuner's work and life.
If you'd like to be profiled in the next A & M Bulletin, please
contact Kristine at kspanier@clynch.com or 612.334.6031
Ellen's Biography:
Ellen has more than
30 years experience in the research field and is very
active in SLA. She has served on the Board of Directors and has held
many state and division positions. In 1996 she was the Program Chair
for the annual conference of the association held in Boston which had
an attendance of more than 7,000 people. She was made a Fellow of the
Special Libraries Association in 1994, an honor bestowed on only 60
of the more than 15,000 members. She was a member of the joint U. S.
Department of Education/American Libraries Association Accreditation
Committee.
She holds an M. S. from the University of Illinois at Urbana-Champaign
and a B. A. from Thiel College, Greenville, PA.
Ellen, tell us about where you work.
I work on a global
team called the Insights & Ideas Group (IIG). IIG was created at
Burson about two years ago. It combines the Knowledge Centers, the Creative
Group, primary research, IT and knowledge management. There are about
60 of us in this group worldwide; four in Chicago where I am. We work
together very well. The Knowledge Centers provide a wide variety of
services ranging from simple document delivery, to analysis, to the
big idea.
We have seven Knowledge
Centers -- New York, Chicago, Washington, Miami, London, Paris &
Hong Kong. We used to have medium sized collections. Now they are mostly
virtual. In Chicago, the only person physically in the KC is our administrative
assistant. The rest of us are spread through the office. Virtual means
you can be anywhere. In fact I do lots of work at home.
What is a typical
day/week like for you?
Like most of us
I have a multi-part job. Here are the major parts:
- Chair of the New
Tools & Resources Committee. I get to test lots and lots of new
products. It's fun! If I like it, I send it on to my team to test. If
the group likes it, we send it to the account staff for additional testing.
We are in the process of doing a needs assessment for the whole firm
to help us identify areas where we need new or stronger resources.
- Manager of Factiva.com
worldwide. Two years ago we rolled out Factiva/DJI or Factiva/ RBB to
desktops around the world. I was responsible for the roll out in the
U. S. and Latin America and helped with it in Europe and Asia/Pacific.
Now at the end of April or the beginning of May we are migrating to
Factiva.com. I am in charge of the migration.
- "Maven of
passwords," a title bestowed on me by a colleague in Los Angeles,
for all research and desktop products including Factiva, Nexis and Dialog.
- Member of a WPP
negotiating team for global contracts with major research suppliers
and vendors.
- Researcher. I
do extensive research on all sorts of topics. It's fun to find that
odd fact!
What resources
could you not live without?
My computer. Lately
I've decided that Excel is a great program! Also I simply could not
function without Nexis, Factiva, Dialog, Bloomberg and hundreds of web
sites.
How do you stay
current? Any specific trade pubs or Sites that you couldn't live without?
I read lots. I always
read Ad Age and the PR gossip sheets to keep up with the industry. In
addition I read Online, the Searcher, Library Journal and more. Lately
I've found www.resourceshelf.blogspot.com
a useful web site. I talk with the account staff to see what they need.
What do you hope
to be doing five years from now?
I'm one of those
unusual people who has had only one position! Either I'm nuts or I like
what I do!! So I suppose in five years I'll still be working away at
Burson-Marsteller.
If you could
change one thing about your job what would it be?
If all bills would
go away, life would be splendid.
Do you have a
mentor? Describe relationship
At this point in
my career, I think that I am the mentor. Some people, all now retired,
whom I regard as my mentors include Ed Strable, long time director of
the J. Walter Thompson Library in Chicago; Judy Genesen, director of
the library at the Chicago Transit Authority and then executive director
of the American Association of Law Libraries and Marilyn Bachman, director
of the Member Information Service at the 4A's.
What is your
advice to new information specialists working in advertising?
Be flexible, ask
questions, be curious and never stop learning. I had no background in
advertising or public relations when I began working. I subscribed to
Ad Age and read it every Monday night at home. I joined SLA; met my
colleagues. The more you know, the more you can contribute.
What is SLA's
value to you? Do you belong to other professional associations? Any
thoughts on the emergence of SCIP as a 'competing' association?
SLA's value has
changed over the years. Before computers (yes, I am old enough to remember
that), finding information was much more difficult. Far more people
maintained extensive clipping files than they do now. Every SLA member
I met was a potential resource in finding the answer to any of the host
of questions I received. Today I discuss vendors, suppliers and valuable
web sites with my SLA colleagues.
SLA works for the
whole membership about important issues such as Tasini, copyright and
the value of the information professional.
I am not a member
of SCIP although almost all of us could be. If SCIP had local meeting,
I might join. Since it does not and I would have to go to the conference
to meet people, I'd rather belong to SLA.
What does the
division mean to you?
The Division is
a good place to get together with colleagues all in the same field to
discuss ideas, solve problems and learn as much as possible.
Where do you
see the profession going?
A lot of the hands
on research we used to do is being pushed to the desktop. This is excellent!
It provides much more time for us to do more analytical research and
to teach others how to do basic fact finding.
Some fun questions
-
What do you do in your spare time? Any interesting hobbies?
I have an exploded
perspective of a soufflé hanging on the wall in my kitchen. This
highlights two of my interests -- cooking and architecture. I love to
cook. Just yesterday I made 14 loaves of bread -- no bread machine for
me. We live in Oak Park, IL, a town known for Frank Lloyd Wright and
Ernest Hemingway. I am a volunteer at the Frank Lloyd Wright Home &
Studio. I give tours and have a leadership role in the annual fundraiser,
Wright Plus. It's great. I'm also an avid gardener.
Any requests
that you'll never forget?
One of my favorite
amusing questions was how should men's underwear fit? I determined there
was no answer to this other than "comfortably."
What is your
f avorite SLA conference location and why.
Boston is one of
my favorite cities for the conference. It is compact, has good exhibit
facilities, plenty of hotel rooms, good restaurants and great charm.
I was chair of the conference the last time we were in Boston so perhaps
I am biased.
If you were
stranded on a desert Island, what book would you want with you?
A pile of British
mysteries and a lot of gardening books.
Thank you, Ellen, for sharing with the Division everything that you
do.
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The
Best of the Information Profession
Recently SLA announced
the 21 winners who have emerged as the "Best of the Information
Profession." These 21 individuals will be honored by SLA at the
June conference on Wednesday, June 13th. One of our very own speakers
is in this elite group. Mary Ellen Bates, co-speaker of "Super
Searchers on Madison Avenue" will be presented with the SLA Professional
Award. This award is given to an individual or group in recognition
of major achievements in, or a specific significant contribution to,
the field of librarianship or information science. Bates is recognized
for her significant contributions to the Association and information
profession as an innovator, contributor and teacher throughout her career.
"Super Searchers on Madison Avenue" will take place on Tuesday,
June 11, at 9:30 - 11 a.m. Member Grace Villamora will also present.
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Expanding
Global Knowledge Frontiers on April 18th
On Thursday, April
18th, the global information community will acknowledge the pivotal
impact of information professionals and special librarians around the
world by celebrating International Special Librarians Day (ISLD). The
theme for this year's ISLD, "Leadership, Partnership, Membership:
Expanding Global Knowledge Frontiers," is a joint moniker submitted
to the ISLD selection committee by the Rio Grande Chapter of SKA and
SLA member Marcella Barnhart.
Established in 1991
by SLA in conjunction with National Library Week, ISLD provides an opportunity
for information professionals to promote the services they provide to
their users, customers and management within their organizations and
to external communities with promotional tools provided by SLA.
If you or your organization
will be celebrating ISLD in some way, please forward a description of
your activities to kspanier@clynch.com and we will publish the information
in the next issue of the A & M bulletin. Also check various chapter
web sites to see their own goings-on. Linda Stinson, the co-program
Chair of the Connecticut Valley Chapter writes that her chapter will
have these postings.
For more information,
please visit the ISLD section of Virtual SLA at www.sla.org or call
the SLA Public Relations' office at 202.939.3633, or email anthony@sla.org.
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Endowment
Fund Grants
Does your chapter,
division or committee have a great idea for a project, but needs funding
to get it underway? An Endowment Fund Grant may be the answer.
The purpose of Endowment
Fund Grants is to support programs developed by SLA Chapters, Divisions,
or Committees that will further the scientific, literary and educational
purpose for which the SLA is organized and operated. Proposals must
have a wide applicability to the entire special libraries community.
Funds may be given
for publications, research projects, study grants, continuing education
programs, public awareness activities, special studies and reports,
or information dissemination efforts. A significant amount of money
is available for disbursement, so your chapter, division or committee
is encouraged to submit a proposal by July 1, 2002. Applicants will
be notified by November 1. Complete guidelines and an application form
are available at:
http://www.sla.org/content/leadership/endowment.cfm.
This is an opportunity
the A & M division should not pass up. If you have ideas for how
we can take advantage of the fund, please forward them to kspanier@clynch.com.
We can further discuss the opportunities at the June conference and
prepare a proposal in time for the July deadline.
If you have questions,
contact Mildred Lorenti, GE Asset Management at 203.326.2404, mildred.lorenti@corporate.ge.com.
Committee members include Mildred Lorenti, Susan Klopper, Daille Pettit,
Lorri Zipperer and Leon Gyles.
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Nominating
Committee
Headquarters is
looking for people to serve on the SLA Nominating Committee for the
year 2004 elections. They seek four candidates for election to this
important and far-reaching committee assignment. Sandy Spurlock, Chair
Elect of the 2003 Nominating Committee will be its chair.
SLA is in pursuit
of members who have held leadership positions in SLA and have wide networks
of contacts. They request the names of members you think would be qualified
to serve on this committee. They hope to have a large pool of candidates
to choose from so that we have a diverse and representative Nominating
Committee. As it says in 'Who's Who in Special Libraries': "membership
shall have a wide geographic spread with representation from as many
Chapters and Divisions as possible."
Note -- they
welcome self-nominations, so please don't be shy about putting your
own name forward.
Members of the Nominating
Committee are required to attend the Winter Meeting which will be held
January 23-25, 2003 in New Orleans. This is when the bulk of the Committee's
actual work is done, so it is essential to have all committee members
present. Follow-up phone calls will be required.
The Committee
shall create a balanced Nominating Committee
membership
with the following criteria in mind:
1. representation
from various sectors of the professional community (i.e. academic, corporate,
government, solo, vendors/services)
2. representation from various geographical regions, and
3. representation from various Divisions.
The developed slate
will be presented to the SLA Board for consideration, and upon acceptance,
the Nominating Committee will officially present this slate of candidates
to the Board of Directors for a membership election.
This Committee plays
an important role in identifying the upcoming leaders of the Association.
PLEASE, send us your recommendations and help guarantee a bright future.
They hope to
hear from you by March 29th, 2002. Send
nominations to david.e.stern@yale.edu (David Stern, 2002-2003 Director/SLA
Board of Directors).
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A
Realist Believes That What Is Done Or Left Undone In The Short Run Determines
The Long Run
By Stephanie D. Tolson, Chapter Cabinet Chair-elect
I was elated when I was elected to serve on the association's Board
of Directors. Let me take this opportunity to thank you for your vote.
I have always held the association in high esteem. Over the years, I
have developed skills and lifelong relationships as a result of learning
opportunities, networking and mentoring activities. I did not know how
rapidly time would pass until I assumed the role of Chapter Cabinet
Chair-elect.
I attended strategic
planning and Board meetings where I realized that bylaws revisions were
a top priority for the Board. I had weathered bylaw revisions for SLA
before and I knew they would be the source of controversy. You may have
heard from some of your sources about draft recommendations discussed
during Winter 2002 (SLA's meeting in Chicago). Each member will have
the opportunity to draw their own conclusions. Information will be provided
by Chapter and Division leaders, in addition to information on SLA's
web page http://www.sla.org.
Why is the Board
looking to revise the bylaws? The answer is rooted in simplification.
SLA is a large association. It relies on member volunteers to carry
on the association's work. Events within the last year have caused us
to review priorities and to tighten our belts due to economic downturns.
As a Board member, I must be mindful of policies and procedures. When
these do not bring about efficiency and effectiveness, the Board has
the responsibility to recommend revisions that can lead to improvements.
As much as we dislike admitting it, our membership is not growing. Many
members have served over and over again. Many Chapters and Divisions
are governed by cumbersome bylaws that would not be necessary if changes
were made to the association's bylaws. The membership will have the
opportunity to vote for change that will bring about simplification.
For the most part, I am in favor of the bylaw revisions. They are intended
to aid the association. You, the members need to make the final decision.
You should spend time to educate yourself on the recommended changes.
Take a hard look at where we are today, then voice your opinion and
vote on the future. "An idealist," wrote American journalist
Sydney J. Harris, "believes the short run doesn't count. A cynic
believes the long run doesn't matter. A realist believes that what is
done or left undone in the short run determines the long run."
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Sponsors
Wanted
We are still looking for additional sponsors for our June conference
sessions. If you know of a company who could benefit from a partnership
with us, please forward the name of a contact to kspanier@clynch.com
as soon as possible. All sponsors will have appropriate signage at the
conference and will be listed in the next two bulletins. They will also
be invited to our anniversary reception.
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Discussion
List
If you haven't received an e-mail recently from the A & M discussion
list, most likely you are not subscribed - even if you think you are.
To subscribe to the list send an email to: listserv@listserv.sla.org.
In the body of your message write "Subscribe SLA-DAM Your Name."
To post a message to the list, send an email to SLA-DAM@listserv.sla.org.
Contact Tesse Santoro at tesse.santoro@thomson.com with any challenges
in subscribing.
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New
Member Bios
Mara Slesers,
Starcom Worldwide, Chicago
Mara Slesers
is employed as Media Research Supervisor at Starcom Worldwide, a
media planning and buying company in Chicago, IL.
"I currently
work in the Media Research Department at Starcom, but started my career
in the LeoBurnett Library in 1996. I started out as a Library Assistant
and worked my way up to an Information Specialist. This is where I fell
in love with corporate librarianship and decided to pursue a MLIS, which
I received this past December from Dominican University.
I was recently married,
in September 2000, to Andris, an hydrogeologist,
from Boston, Massachusetts.
Besides work, I
am actively involved in activities surrounding my heritage, which is
Latvian.Both my husband and I are Latvian and speak the language fluently.
Last summer we vacationed in Riga, the capital of Latvia, while attending
Riga's 800 Birthday celebration.
"Prieka" (this means "Cheers" in
Latvian) to all!"
Mara Slesers
Starcom Worldwide
Media Research
35 W. Wacker Dr.
Chicago, IL 60601
1-312-220-5407
1-312-220-6558 (fax)
mara_slesers@starcomworldwide.com
Gretchen Hazlin
Grey Worldwide, NY
Gretchen Hazlin is an Information Specialist at Grey Worldwide
in New York. Her previous experience includes research, cataloging,
and web development for a regulatory information center at Johnson &
Johnson in New Brunswick, NJ. She also worked on the vendor side of
the industry for two years at LEGI SLATE, an online service which provided
legislative and regulatory information. Gretchen received her MLS from
Rutgers in New Jersey and her B.A. in English and History from Boston
College.
Gretchen E.
Hazlin
Information Specialist
INFORMATION CENTER
ghazlin@grey.com
TEL 212.546.1727
FAX 212.546.5594
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Vendor
News
Dialog
Dialog the exclusive sponsor of our 60th anniversary reception.
Thank them today by performing your next search on Dialog.
Thank you, Dialog. We appreciate your support!
Free Sample Copies from the Haworth Press
The Haworth Press
publishes journals relevant to A & M division members including
the Journal of Business-to-Business Marketing, the Journal of Promotion
Management, and the Journal of Global Marketing. All of Haworth's journals
are being digitized. A subscription provides institution-wide e-journal
access, plus the print copies for archival storage.
If you would like
free sample copies for inspection or evaluation send an e-mail to getinfo@HaworthPress.com
or a snail-mail to:
Print Journal Division
The Haworth Press, Inc.
10 Alice Street
Binghamton, NY 13904
Digital Assets
by Trudy Levy
You may have heard
this term - Digital Assets - being used around your office and wondered
if it concerned you. Vendors such as Canto, who makes the digital asset
management (DAM) system Cumulus, developed it to encourage people to
recognize the value of their art files and therefore manage them. The
original users were the creators - graphic artists, photographers, etc.
They were the primary
users and thus early on realized the benefit of being able to easily
find their images again. Now as collections are being created of digital
assets, more then the original creators are using the images. The major
purpose of a DAM system is that digital files that have been created
at great time and expense can be reused easily in many uses. To reuse
them efficiently, it is necessary to make them easily accessible and
retrievable by all possible users. In other words be able to find them.
DAMs are basically
a text database with the benefit of a good image-viewing engine.
The five basic
core functions of a DAM system are:
- Create views
of certain resolution (decibel) of each (D,M,V) file
- Track each
original file's location and also any derivatives if they are part
of the collection
- Maintain information
which is unique to each file, both typical file information such
as creation date, file type and also other information which you
feel is important to maintain such as rights, creator, or publication.
- Maintain information
with which users can search for the file.
- Provide an
access and search mechanism
Or the core functions
are what many people have longed called a library system. In fact many
in the library sector have become aware of the benefits of merging library
(books and objects) skills and information (digital and electronic)
management skills into the New Librarian. The New Librarian is one who
does not discriminate with respect to format type - but treats all information
equally. As librarians, they already are bringing the mish mash of information
on the Internet under control to provide up-to-date current research
data for their industries. Hopefully they will also look to organizing
the information found in-house, which is necessary for the actual work
their companies do.
This might be called
Content, Digital Asset or Knowledge Management. The method of organizing
and describing this material is just being defined. Who should be part
of the team doing this? One would hope those with experience is doing
that sort of work. It is time for the New Librarians to make themselves
and their intrinsic skills known to image users of their industry, because
it is important that these DAM systems have good integral structure.
It is librarians who should help define what information will be necessary
to find the right digital asset.
· Good file
naming is essential. For some, a file name may give all the information
necessary to retrieve the image, such as Logo_8x11.
· A solid descriptive information structure is even better. In
other situations you may want a image which matches several criteria,
such as a public gathering, in a romantic setting with your product
visible. For most DAMs this would be a keyword list or thesaurus.
So the next time
you hear people bandying the term Digital assets around, I hope you
will say, "sounds to me like we need a good library system for
those assets."
Trudy Levy, VRA,
SLA
Image Integration
The Digital Imaging Guide
7 Third Ave., SF, CA 94118 415/750 1274
Images are information - Manage them
http://www.DIG-Mar.com
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New
Members
Susan Berkmanc
First Marketing Co.
Research Dept
3300 Gateway Dr.
Pompano Beach, FL 33069
1-954-956-3376
1-954-956-4884 (fax)
sberkman@first-marketing.com
Colleen S. Crowley
MN School of Business Library
5910 Shingle Creek Pkwy
Brooklyn Center, MN 55430
1-763-585-5220
ccrowley@msbcollege.com
Susan B. Edmands
Find/SVP
Consulting Svcs.
625 6th Ave.
New York, NY 10011
1-212-463-6334
1-212-645-7681 (fax)
sedmands@svp.com
Gretchen Ebeler Hazlin
Grey Worldwide
Info Center
777 Third Ave
New York, NY 10017
1-212-546-1727
ghazlin@grey.com
Aidan Hoyal
Natl Geographic Society
Library
1145 17th St NW
Washington DC 20036
1-202-457-8450
1-202-429-5731(fax)
Erin O'Grady
19 W. Shore Rd
Port Washington, NY 11050
1-516-883-5040
Hilary M. Rengert
Young & Rubicam Advertising
Library
285 Madison Ave.
New York, NY 10017
1-212-210-3985
1-212-210-3918 (fax)
hilary_renert@ny.yr.com
Sam B. Richter
James J Hill Reference Library
Executive
80 W. 4th St
St Paul, MN 55102
1-651-265-5446
1-651-265-5520
srichter@jjhill.org
Vicki L Sanditen
Countrywatch
Sales
Three Riverway #710
Houston, Tx 77056
1-800-879-3885
1-713-355-3770 (Fax)
vsanditen@countrywatch.com
Winter S. Shanck
Thriteen/WNET
Reference Library/Tape Archive
450 W. 33rd St.
New York, NY 1001
1-212-560-3067
1-212-560-3199 (fax)
shanck@thirteen.org
Mara Slesers
Starcom Worldwide
Media Research
35 W. Wacker Dr.
Chicago, IL 60601
1-312-220-5407
1-312-220-6558 (fax)
mara_slesers@starcomworldwide.com
Paul D. Vander Meer
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