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Communications Chair
©1997-99 by SLA WCC


In the previous issue, we started the column Librarians in the News which referenced recent articles on our profession in the press. We have continued to post article announcments to our discussion list garnering many favourable comments.

Susan DiMattia, incoming SLA President, mentioned the power of these articles during her presentation in Vancouver and suggested collecting them into a personal "Thwonk file" (the spelling varies, but should reflect the sound of this file being dropped from one metre). DiMattia suggests we include any positive feedback from our clients as well as articles discussing the positive roles of special librarians. I will shortly consolidate the Librarians in the News references into one "thwonk" file ... this issue's installment by itself should produce a fairly satisfactory "thwonk"!

As some links may be only temporarily active, I have provided print citations where available.


Thwart not the Librarian!   New
- Humour posted to the WCC List 04 May 99

The Costs of Information Gathering & Letters to the Editor.
Inc Online (April 1999)
- follow up items to Smartest Company in America (January 1999)

Corporate librarian Lisa Guedea Carreño answers readers' questions about how she pays for everything she does (February 26, 1999)


A not-so-quiet revolution at the library -- Would you like a book with your coffee?
The Globe and Mail (March 20.1999) p. C1, C8

Comprehensive article on the current state of public libraries: "Libaries no longer simply feed books to the info-starved; they now offer rational counsel, orderly guidance -- and a comforting cappuccino on the side -- for the knowledge-addicted" ... discusses the statistics such as drops in funding, increase in usage, change in technologies and concludes that "Canada's public libraries are learning that they can no longer play by the book. Money shortages and high cost of high tech have driven them to private-sector fundraising and sponsorship"


The Modern M.L.S. Degree: Library schools are turning out webmasters, U.S. News & World Report

Discusses the changes of opportunities and education for Information Professionals, providing examples of schools where students have had a third choice: "an interdisciplinary degree, cosponsored by the math and engineering departments, in software engineering. The curriculum mingles the technical coursework of a computer science program with the training in assisting people that is typical of library programs; graduates who go to work for software companies are thus prepared to elicit and handle feedback from customers."


The Too-Much-Information Age: The World Is Drowning in a Sea of Data, But Is Anyone Getting Any Wiser? by Joel Achenbach.
Washington Post (March 12, 1999) p. A01
Librarians Extend Net's Shelf Life by Ray Hanania.
Inter@ctive Week (February 23, 1999)
  • using our skills and talents for Intranets
    Investing In Library Science by Ray Hanania.
    Inter@ctive Week (February 23, 1999)
  • librarians are moving up the corporate ladder
    Reflections in a Fun House Mirror: Web Trends and Evolving Roles for Information Specialists by Josh Duberman.
    Searcher. Vol. 7, no. 2 (February 1999)

    Information professional roles:
    "Many of us want to become cheerleaders in the Net’s circus parade. And, for once, why not march at the head of the parade when the carnival comes to town? The parade’s going right down main street with or without us."


    Marian the Cybrarian...
    Forbes Magazine (February 22, 1999)
  • change in attitude and salaries!
    Thoughts
    Forbes (March 22, 1999)

    "The richest person in the world-in fact, all the riches in the world couldn't provide you with anything like the endless, incredible loot available at your local library. You can measure the awareness, the breadth and the wisdom of a civilization, a nation, a people by the priority given to preserving these repositories of all that we are, all that we were, or will be. Our libraries are being eroded alarmingly by inflation. It behooves us-all of us-to stop the rot by the application of that prime preserver-money." -Malcolm Forbes (1981)


    Mastering IT. Financial Times of London special series
    Part I. Improving company performance (February 1999)
    The first article includes "Putting the I in IT" by Thomas Davenport, Boston University.

    The article discusses how companies are spending more money on information technology but are not improving their financial performance. Davenport suggests some ways that companies could help return the machine/human balance. These include "mapping where information resides in the organisation; giving librarians a more prominent role than technicians; adopting journalistic or narrative techniques for corporate communication; and observing how workers actually use information."

    The SLA Illinois Chapter Bulletin (January 1999) contains the full text of a related article:
    Librarians and the I in IT by Thomas H. Davenport.


    The Changing Role of the Business Librarian by Kevin Davis.
    Knowledge Management (December 1998).

    SLA HQ provided the side-bar information: The Value of Corporate Libraries


    Librarians Taking on New Roles, Zweig White & Associates
    The Zweig Letter, no. 308, April 26, 1999

    From SOLOLIB-L posting:
    The article begins: "Now that so much information is at our fingertips, are firm librarians on the endangered list? Far from it. Today's librarians aren't just keepers of the books and magazines. They are information managers, researchers, teachers, and guides."


    What is a CKO--and should you have one? by JoAnn Greco
    The Journal of Business Strategy. Vol 20, no. 2 (Mar/Apr 1999) p.20

    This brief article discusses new titles that may evolve as a company undertakes a knowledge management program. What drew my attention?

    1. More acronyms to learn:
      * CKO (Chief Knowledge Officer)
        - perhaps more inclined to structural or customer capital
      * CLO (Chief Learning Officer)
        - may focus more on human capital

    2. The quote from Bob Guns, PriceWaterhouseCoopers:
      "Their (CKO or CLO) backgrounds are very rich and very diverse. They can come from information technology, human resources, corporate librarian, or intellectual property backgrounds, but they need to bring a strategic, cross-functional view with them that supersedes any one particular area of expertise."
    Libraries vs. Internet

    Internet vs. Library: Faster Search Isn't Always Better by James Cummings.
    Cox News (March 25, 1999) scroll down to (3/25)

    A race between "library" and Internet sources to answer reference questions


    Demonstrating the Value of Libraries by Canadian Council of Federal Libraries, 1996
    Why the Internet Doesn't Replace the Library by Karen Coyle (1997)
  • juxtaposing points comparing libraries and the internet
    At Dow Jones InfoPro site, select InfoPro Alliance for access to their White Paper: "Dow Jones Interactive vs. The World Wide Web".
    Jumping off the Disintermediation Bandwagon: Reharmonizing LIS Education for the Realities of the 21st Century by J. Stephen Downie, University of Illinois.

    "Disintermediation, the act of bypassing information intermediaries in the age of ubiquitous information retrieval systems, has profound implications for the future status and professional opportunities of Library & Information Science (LIS) practitioners ... will affect all areas of practice including children’s librarianship, reference services, technical services, information brokering, special library services and database-searching .... disintermediation implies the complete removal of professional information intermediaries from key components of the information seeking processes of our clients." - abstract


    Books to Bytes: The Electronic Archive by Katie Hafner.
    New York Times (April 8, 1999)
    Research Libraries Grapple With the Difficult Task of Preserving the Digital Present

    and accompanying article

    Accessible Via Modem, the Library of Congress by Irvin Molotsky.
    New York Times (April 8, 1999)


    Whales in the Minnesota River?
    New York Times (March 4, 1999)
    Only on the Web, Where Skepticism Is a Required Navigational Aid

    and accompanying article

    How to Separate Good Data from Bad
    New York Times (March 4, 1999)

    Last updated: 04 May 1999
    [www.sla.org/chapter/cwcn/wwest/v2n3/pcthwonk.htm]
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