Upcoming Events

The Upstate New York Chapter of SLA Presents:

Creating and Maintaining Effective Working Relationships:
The Roles of Listening Skills and Emotional Intelligence

Friday, September 28, 2007
The Inn at Saratoga
231 Broadway
Saratoga Springs, NY

Space is limited to 45 registrants.

Schedule

Friday, September 28, 2007

8:00 am – 8:30 am Registration/Continental Breakfast/Networking
8:30 am – 9:00 am Annual Business Meeting
9:00 am - 10:30 am I Talk...You Talk... Here’s What We Hear!”
Judi Spear, The Spear Group Inc.
10:30 am – 10:45 am Break
10:45 am - 12:00 pm Judi Spear
12 :00 pm – 1:15 pm Lunch
1:30 pm - 2:45 pm Linda Byran, Cornell University
2:45 pm – 3:00 pm Break
3:00 pm – 4:00 pm Linda Byran
4:00 pm - 4:15 pm Wrap Up

Speaker Biographies

Morning Session: Program Speaker

Judi Spear is principal consultant and president of The Spear Group, Inc., a communication consulting firm. She has more than two decades of communication experience in the corporate world and worked for a Fortune 50 company for 16 years.

The Spear Group works with for-profit and not-for-profit clients in manufacturing, the food industry, automotive services, technology, education, health and human services. In addition to her consulting work, Judi serves as an executive coach, facilitator, and trainer. Annually, more than 2500 people come through her workshops and seminars designed for business leaders and administrators. Topics include strategic communication, leadership, motivation, personal growth and development, and corporate culture.

Judi is certified in a range of personality and behavioral inventories including Myers-Briggs Type Indicator (MBTI), The Personal Profile System (DiSC), and the Emotional Competencies Inventory (‘EQ’), popularly known as‘emotional intelligence’. She has developed a model to quantitatively and qualitatively measure an organization’s internal environment.

Judi holds a B.A. degree in business administration and English literature from Brock University in St. Catharines, Ontario and an M.S. degree in communication and organizational development from Canisius College in Buffalo, NY. She is a graduate of the Center for Creative Leadership (1995), and is certified as a professional consultant to management (CMC) by the Institute of Management
Consultants, headquartered in Washington, D.C.

Afternoon Session: Program Speaker

Linda Bryan is the Associate Director for Organizational Development at Cornell University Library. Her Professional background includes years of teaching, career counseling, training, and managerial experience in nonprofit and academic settings. Linda holds a Masters of Professional Studies from Cornell University’s School of Industrial and Labor Relations.

Linda’s current training and consulting efforts are focused on helping librarians and staff deal more effectively with the human side of change. She is a certified facilitator of two innovative interpersonal skills development programs: “Crucial Conversations: Tools for Talking When the Stakes are High,” and William Bridges Leading Organization Transition. Linda is also a qualified administrator and interpreter of the Myers-Briggs Type Indicator.

You might remember Linda for the Upstate New York Chapter September 2006 program held in Syracuse, NY, where Linda spoke on “The People Side of Projects.” We are pleased to have Linda back as a presenter for our Fall 2007 program.

Program Details

Morning Session: Judi Spear
“I Talk...You Talk...Here’s What We Hear!”

How many times have we said or been told, “I did exactly what you asked me to!” or have said, “I am listening.” Do we really know how to listen? Effective communication bolsters employee morale, performance and meeting organizational goals. The best communication is the ability to listen well. Did you know workplace emotions effect how we listen? Did you know there is such
a thing as “emotional intelligence?”

Judi Spear, principal consultant and president of The Spear Group, Inc., will lead us in the morning session to better understanding the importance of emotions and listening skills for working with customers, colleagues, bosses, staff, and personal relationships.

To learn your listening style, each program attendee will take an online Personal Listening Profile prior to the day of the program. The Personal Listening Profile will produce an individualized 16 page profile report for each attendee, which will complied by the Spear Group Inc. The individual report will highlight strengths and growth areas for each communication style and provide suggestions for skills improvement. Your listening style could be one of five:

The report includes a Communication Gap Analysis, a quick look at how your listening strengths and challenges related to the intended message of the speaker.

We will link listening skills for working with a range of customers. Our half-day format will:

Session Outline

Afternoon Session: Linda Bryan

Linda Bryan will spend the afternoon session helping us create a professional development plan to help us maintain effective working relationships, including identifying resources; tying in
the significance of positive psychology to emotional intelligence, and providing insight on how to play to one’s strengths when working on ourselves (also reinforcing the importance of
emotions as a type of intelligence).

Student Shadows

Attention Students —
Would you like to be a student shadow at our Fall meeting? Interested in networking with information professionals? Keen to improve your public speaking skills?

If you answered “yes!” to any of these questions, consider volunteering as a “student shadow” UNYSLA Meeting . A Library and Information Studies student will shadow each of our two speakers.

Shadows will introduce their speaker, sit with speaker at lunch, and write a short article for the UNYSLA newsletter. In addition, your registration fee will be waived. Deadline for application is September 3, 2007.

Interested?
Contact :
Amelia Birdsall
Director, Membership & Recruitment
amelia.birdsall@nyssbdc.org

Networking Dinner

The Upstate New York Chapter of SLA would like to invite you to attend our networking dinner. This is a nice opportunity to network and meet fellow Chapter members,
members of the Chapter Executive Board, and dine with our program speakers.

Thursday, September 27, 2007
7:00 PM
Lillian's Restaurant
408 Broadway
Saratoga Springs, NY 12866
518.587.7766
http://www.lilliansrestaurant.com/

Please Note: Lillian’s will provide a separate check to each guest

Dinner Choices (tax & 17% gratuity are additional):

All dinners include a fresh garden salad, French rolls, rice pilaf or chef’s potato (excluding pasta), vegetable, coffee or tea and dessert.

Hotel Accommodations

A small block of rooms is available at a special room rate of $99 plus taxes. Please make your room reservations by August 31, 2007 to secure this rate.

The Inn at Saratoga
231 Broadway
Saratoga Springs, NY 12688
1-800-274-3573 or 518-583-1890
http://www.theinnatsaratoga.com/

Directions to the Inn:

From the South:
New York State Thruway to Exit 24 onto I-87 North to Exit 13N (Route 9). Drive north on Route 9 approximately 4 miles. Route 9 is Broadway in Saratoga Springs. The Inn at Saratoga is on the left, corner of Broadway and Circular Streets.

From the North:
I-87 South to Exit 15. Make right turn off ramp and travel 3 miles to intersection making a left turn onto Broadway (at The Prime Hotel) then travel one mile south. The Inn at Saratoga is on the right, corner of Broadway and Circular Streets.

From the West:
New York State Thruway to Exit 27 - Amsterdam. After Toll Booth take your first right turn. Follow Route 67 East signs through the City of Amsterdam. Head East approximately 20 miles into Ballston Spa, at the light you take a left turn onto Route 50 North. Route 50 North will bring you right into Saratoga Springs. Route 50 will intersect with Broadway (Route 9). At the light, make a left turn and the Inn at Saratoga is on the left.

From the East:
Take Route 90 (Mass Turnpike to the NYS Thruway), then exit the Thruway onto Exit 787 North. Take 787 North to Exit for Route 7 West. Take Route 7 West until you get to 87 North Exit (Adirondack Northway). Follow the Northway to the Saratoga Springs Exit 13 North. You may then follow the directions From the South.

Registration

We have two ways to register. You can print out the PDF form and mail it with your payment, or use the online registration form and pay with PayPal. Space is limited to 45 registrants.

Previous Events

August 2, 2007

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