I have worked with journalists and librarians in developing content for the Internet, and I reached the conclusion that librarians really get it. They understand how to function in this rich information environment of the Web and they bring a set of extremely useful skills to help organize information in the service of others.

The biggest difference between journalists and librarians is that librarians understand how to be of service. Ask a journalist to find useful sites and he or she will cruise the Net and evaluate a set of resources and make recommendations: here's my top 10 cool sites. Journalists are interested in being opinion leaders.

Ask a librarian to do the same thing and he or she will begin cataloging the resources based on the needs of users. Librarians don't provide answers; they improve access. Librarians create an invisible gateway to the information you need. You barely notice how they are helping you. Ideally, they want you to be able to help yourself.

The Internet has rejuvenated the library profession. Librarians have far more options now than sitting behind the desk at the local public library. The skills of librarians are being widely used in the corporate sector.

I hired a librarian, Abbot Chambers, from the University of Michigan School of Information Science to manage the Whole Internet Catalog in GNN several years ago. Margaret de Santos, the new managing editor for Web Review, had worked in a similar capacity at the McKinley Group, which developed the Magellan Directory. She confirms that they worked closely with librarians to help them organize their directory.

Lou Rosenfeld and his associates at Argus, who write our Web Architect column, were trained as librarians. They organized the Argus Clearinghouse as a means of providing access to specialized topical indices created and maintained by people on the Web. It's a great resource for someone looking for information organized for a particular field or profession. Now they are consulting on the development of Web sites and organizing online information.

The role of a corporate librarian is changing. In the past, the corporate librarian managed a private library, a collection of materials used by employees. Today, the librarian has to manage online materials, some of which may be generated by the company but the bulk of which is not even brought on site. (As an aside, does it make sense to maintain your own archives any more? Rather we might be maintaining access to the archives at the source rather than the destination.)

One of the corporate librarians I met with described how she created a Web page for the CEO of the company. It was one of the things that helped get funding for their projects. On the page were lots of links to sources of financial information, inside the company as well as outside.

But the clincher was a set of links to golf resources! Moreover, she had a call just the other day from the CEO who wanted to know why the link to his favorite golf site was down. This reminds me of the story that Bill Gates tells about Warren Buffet, the famous investor, who would not use a computer until Gates showed him that he could play bridge online.

I am reminded of the stories I read about concerns that people are goofing off more at work because of the Internet. What you don't read enough about is the great economic engine that the Internet has become -- that the information made available through it and the many forms of communication it makes possible are driving the American economy. Think of how much information is now available to a business that needs specialized knowledge of a market or a technology or needs access to people with such knowledge. Small businesses now have access to more and more information than ever before.

What skills and tools do we need to develop to succeed in this information-rich environment? My sense is that companies are more inclined to throw money at technology solutions for managing information rather than making an investment in training employees to be productive in this new environment.

Which brings me back to the role of librarians inside a business. A Web team should have a librarian on it. We have designers, webmasters and system administrators, but these teams need the skill-set of a librarian.

I see librarians serving employees by helping organize specialized information of interest to the business. Not everyone has the skills and experience to locate the information they need across the vast expanse of the Internet. But everyone should have access to the information they need to use as tools to do their job. A librarian can help. A librarian can identify information that is important to many people -- if a number of people are looking for the same kind of information, the librarian can be proactive in organizing access to that information.

The same kind of services need to be offered to customers and librarians can help understand their information needs. Librarians will continue to play a role in cataloging information, and what emerges initially as a "list of links" will need to become a more carefully organized catalog.

Here's an example of how a librarian might provide a very different perspective on organizing a site. Edie Freedman, O'Reilly's creative director, attended a seminar by the noted author Edward Tufte. She recounted one of his remarks: that companies tend to create hierarchical organizations for information that are based on the hierarchy of the company. If you look at a lot of corporate Web sites, you'll quickly recognize the truth of that remark.

Librarians are skilled at creating information hierarchies (or structures if you prefer a less weighted word) that are at once an inventory of the information that's available but also reflects an organization based on what people need to know. These are catalogs that have ongoing value for a community of people.

I am very honored and grateful for the Texas Star Award given me by the Texas Chapter. Thanks need to go to many folks. First the Chapter for establishing this award and to the Executive Board for selecting me as a recipient. Special thanks to Sid Blumenthal for nominating me.

Twenty -seven years ago in August I finished up learning all I needed to know to be a librarian, or so I, and many of my fellow students thought. Maurice Leatherbury was in my class at Florida State. Some of you know him. We shared some fun times then and more recently.

Fortunately, I'm not sure what that mythical librarian in 1970 was supposed to know or to have mastered. But that was the beginning of a life-long series of opportunities: times to learn and grow; to receive and to give back; to share and to support; to sow seeds of a vision and to watch and wait for those seeds to sprout and flower and re-seed again.

My understanding of librarianship has expanded and been stretched to its limits. For that I give a great deal of credit to SLA and more specifically to my friends, colleagues, predecessors, and successors in the Texas Chapter. You've been my mentors, my support group, my cheering section.

Some of you may remember what I said when I welcomed SLA members to the first-ever annual conference in Texas. We were in San Antonio in June 1991. I said that I grew up in Texas, and then moved away, and thought it was a good place to be "from." You seldom have to explain much - everyone knows where it is and has a least some idea of what it's like, even if their ideas come from the movies. Years ago I might have said that telling someone that I am a librarian was pretty much the same. Everyone knows what a librarian does and probably knows at least one joke or stereotype to share with me.

Fortunately today I can say that Texas is a good place to "be," and I am pleased to be one of a unique breed called special librarians. I am anxious to spend whatever time it takes to explain what we do and how it makes a difference. This award is very humbling but it also makes me proud and anxious to continue telling my story and encouraging others to join our ranks. Thank you very much.

The Summer Chapter Planning Meeting was called to order at 10:15 am July 31, Margaret Carroll, Pres., presiding. Timekeeper, Mike Zimmerman; Recorder, Olga Wise, Sec. Attendees: Officers and advisory council and any other interested members.

Introduction and welcome by the President were followed by an overview of the agenda. Officer succession planning came up as the first topic because the duly elected First VP resigned before taking office. Texas chapter does not have a solution to this type of problem within the current bylaws. Bylaws now provide that Second VP steps up to First VP if vacancy occurs, but this non-elected person can not then serve as president after his/her term as First VP. This set-up does not allow for effective training and experience, as gained in serving as First VP, for the person elected to President without so serving. Furthermore, the current succession plan creates additional holes in the Board which must then be filled,. Members received a handout outlining the differences between our current bylaws and those of SLA HQ.

Chris Dobson moved that the group vote on whether to recommend to the officers to have a special election or to follow the succession schedule as presently outlined in section 3A of the chapter bylaws. Val Magno seconded. The group agreed to recommend a vote in the business meeting that a special election be held to fill the vacancy and that we also recommend changing the bylaws to cover future similar problems.

Next on the agenda, Carolyn Ernst, Chair of the Strategic Planning Committee, reviewed the recommendations for changes in the Board and Advisory Council structure which were developed by the committee during the past 14 months. These recommendations [see March issue of LSL] if implemented will solve some of the succession planning issues discussed previously. The goal of the recommended new structure is to remove barriers to member participation and increase member involvement in the chapter. The committee recommends that the chapter leadership consist of 6 standing committees (Operations, Membership, Strategic Planning, Programming, External Relations, and Communications) and one ad hoc committee (Nominations). Erika Mittag commended the Strategic Planning committee members for their work. The group agreed that Carolyn was to recommend the changes officially at the Business Meeting for a vote.

The group next tackled the logistics for upcoming meetings for the 97-98 chapter year. Consensus was reached to recommend that the annual Texas Chapter meeting would be held in San Antonio on Sat. Feb. 28, 1998, with the Board to meet the Fri evening before. Topic of the meeting will be intellectual property, covering the issues of copyright, patents, trademarks and electronic access to these. When a new First VP takes office he/she will arrange for speakers and meeting space. Suggestions for speakers include: Stephanie Ardito, John Crosby, Wes Cochran and Susan Ardis.

The Texas Chapter's new web site [www.sla.org/chapter/ctx] is operational. Webmaster Larry Enoch, Networking Chair, described the site and the themes and areas of the pages. Other discussion covered a discussion list for the chapter.

Next the President covered the list of officers and committee chairs and listed openings that need volunteers.

Some positions were filled at this meeting. New officers

are listed, and some pictured, on p. 11.

All officers were given position descriptions and were asked to sign forms that pledged them to fulfill their duties in submitting financial information according to SLA stricter requirements.

The afternoon session of the Summer Meeting was the Executive Board and Advisory Council Business Session, which was called to order at 3pm. Minutes of the Oct 31, 96 Board meeting were approved as printed in the Dec. 6, 96 Lone Star Librarian, with motion by Denise Chochrek and second by Susan Yancey. Dell Johnson moved that all advisory council members can vote on all business meeting issues except for budget approval. Susan Yancey seconded and the motion carried. Blaise Turney, Treas., outlined the financial responsibilities of the Chapter and our reporting obligations to SLA HQ, which has instituted new reporting structure to ensure non-profit status. We will need to work more carefully with the budget since the Chapter consistently overspent for the last 3 years. We have been focusing on building our relationships with library school students, electronic communications, and programs. Unfortunately the programs have not been bringing in money as they did in the past. Now they are breaking even or even losing money for the chapter. Fundraising options were considered, including increased efforts to get meeting sponsorship from vendors.

Annual committee and officer activity reports were presented [see p. 8]. A report on the Southwest Regional Conference held in the fall of '96 revealed that Texas Chapter had finally received its $3000 share of the profits. The second Southwest Regional Conference is planned for Feb. 1999. Texas Chapter will be assisting with program planning.

Carolyn Ernst moved the Board discuss the recommendations of the Strategic Planning Committee, seconded by Dell Johnson. Discussion ensued on elements of the recommended new governance structure. Titles of the various positions were discussed; methods of implementation were discussed. Bylaws and Procedures Chairs were asked to look at the proposed changes and see how they impact our current bylaws and procedures.

Olga Wise moved that the Bylaws committee review the governance changes recommended by the Strategic Planning Committee and create drafts of the new bylaws needed to institute these changes. These draft bylaws will be published in the Dec. 97 Lone Star Librarian. Carolyn Ernst seconded and the members approved unanimously.

Board and Advisory Council members are reminded to respond to all email communications so others will know that messages are being received. This is crucial since silence may mean broken email, not disinterest in the issue.

Denise Chochrek moved and it was approved that the chapter hold a special election according to Article III, Section 3B of our bylaws to fill the vacant position of First Vice President.

Denise Chochrek moved that the bylaws committee review the succession rules and recommend changes to the membership. Mike Zimmerman seconded. Discussion involved the fact that a new structure is need to ensure that elected officers will not feel obligated to take a position they do not want, which could happen in the current procedure of moving one VP into a different VP spot if a vacancy occurs. SLA HQ model can be examined as one possible solution. One suggestion was that the organizational structure be simplified to a Board of Directors with other positions appointed to the advisory council. Members would vote on directors for specified positions (Sec., Treas, Programs, etc.) and also for a few directors-at-large, who accept their positions knowing that they may be called upon to fill any vacancies and they may be assigned to assist any of the advisory council spots. The vote to have changes drafted by the Bylaws committee carried unanimously.

PR Chair Renee Daulong reminded the group that the Chapter will celebrate 50 years in 2000. We should be thinking of ways to make that year an eventful one. Renee also described booths at the Texas Book Festival and the SEMICON SW Conference as ways to bring special librarians to the attention of the general public and the technical community. Members are invited to participate in these two fall events in Austin. Margaret Carroll suggested that members look in Dallas/ Fort Worth and Houston and San Antonio for additional PR opportunities.

Motion to adjourn by Tracy Williams, seconded by Erika Mittag, passed and the meeting ended at 4:55.

New officers, not pictured: Richard Fletcher, Ad Mgr / Vendor Relations (pictured on p. 7) [Booz, Allen & Hamilton]; Carolyn Ernst, Bylaws [F1 Services]; Mindy Klein, Archivist [Exxon], Karen Deakin, Consultation [Information Specialist]; Margaret Aycock, Parliamentarian [Lamar U.]; Ernestine Chipman, Procedures [Winstead Sechrest & Minick]; Paula Day, Strategic Planning [McKinsey & Co.]; Kimberly Trippon, Houston LPG Co-Chair [American Productivity & Quality Center].

The Summer 97 chapter business meeting was held after lunch, in conjunction with the Summer Workshop at Southwest Airlines. University for People in Dallas. Meeting was called to order by Margaret Carroll at 2:00pm, Aug. 1. Report from Blaise Turney, Treasurer: The chapter is solvent. The chapter has three spending priorities this fiscal year: student chapters, programming, and communication. The chapter has a new web site: www.sla.org/chapter/ctx.

Members were encouraged to use their site. Chapter reports and business, employment opportunities, our newsletter, and messages from our chapter president will be communicated over the web. Margaret Carroll requested that members give Larry Enoch, our new Networking Chair, feedback on the design and content of the Texas Chapter Home Page. Gail Wilson presented the Texas Start Award for 1997 to Janice Anderson. The next Texas chapter meeting will be held in San Antonio in late February, 1998. Motion to adjourn made by Susan Yancey. Motion seconded by Valerie Magno. Margaret Carroll adjourned the business meeting at 2:15pm.

Respectfully submitted,

Benchmarking Libraries: Notes on Summer Workshop, Aug. 1

Presentation by Laura Longmire and Renee Moussad of Peat Marwick, LLP included morning session on explanation and examples and afternoon session of discussion and sharing. Benchmarking is a process which is very popular at this time. Benchmarking is credited with "saving" Xerox, and there are many case studies showing the benefit of going "outside the box" to look at processes from a different angle to discover new "best practices" which can be applied to your own processes. Many of the most successful benchmarking efforts have been either functional or generic forms of benchmarking.

1) Internal: comparing processes or services within the same or parent organization. This often leads to about a 10% to 15% improvement in processes.

2) Competitive: Comparing your processes or services to those of direct competitors. This can lead to as much as a 20 to 25% improvement.

3) Functional: Comparing similar processes or services within the broader range of your industry . Finding best practices "out-side the box" for processes can lead to 35% or greater improvement, due to the new angles other industries may use which can be adapted for your own processes.

4) Generic: Comparing processes used by unrelated industries. An example might be warehousing or inventory control used in very different industries. Customer service studies by Xerox have determined that their customers expect visible action within 48 hours, and will accept one hand-off to a specialist. Such information may be applicable to customer services in other industries. Utilizing best practices from processes used by unrelated industries can lead to 35% or greater improvement in productivity.

Annual customer service satisfaction surveys

Collection development selection process or procedures

Development of a quicker process to order materials

Measurement of on-line searching productivity

Processes to link library budget planning into the strategic

goals of the organization

Library strategic planning

Techniques for identifying user needs

Methods of gaining support from your organization

Marketing service plans

Identification of end user training needs and methods of meeting those needs

Research request tracking

 Library operations re-engineering

Identification of staff training needs and development

Effective use of cooperatives, networks, or associations

Use of technology (Inter and intranets, commercial or in-house databases)

Staff recognition and development

Intranet presence, style guide, maintenance schedules

Knowledge management initiatives

1) Planning: What will be benchmarked, whom to benchmark, and what data will be gathered, collect data

2) Analysis: Analyze data, determine current competitive gap , project future performance

3) Integration: Communicate benchmarking findings and gain acceptance ( caution... management may go into denial when they hear benchmarking results, sometimes they have to hear it from different sources before they will understand that there is a need for change) . Establish new performance goals.

4) Action: Develop action plans, implement actions and monitor progress

5) Revitalization: re-calibrate and re-benchmark every two years or so.

Mission, goals, objectives unconnected

Lack of sponsorship

Own process not documented

Over-emphasizing measures

Tackling too much

Not accepting findings

Assuming a site visit is needed

Time and resources overlooked

Failing to assess and inspect current status

Review other benchmarking studies that have been done already; you may find out the information you need has already been gathered!

Start at step zero: What is currently done and what needs to be improved

Identify goals and priorities

Document your current processes with flow charts

Determine key processes and their performance measures

Prioritize business processes to improve, show linkage to goals

Prepare a project description for benchmarking one process

Look at companies where best practices are known to occur

Select a candidate list and search for information on those companies by topic

Research internal sources and public domain sources

Exclude non-relevant, inaccessible or non-innovative companies

Narrow list

Prepare a request for a visit

Justify reason, written objectives

Create data collection plan

Consider time and resources needed to conduct study

Information sharing with benchmarking partners breaks

down barriers

Arrange meeting date, time

Send confirmation letter and agenda

Confirm attendees and company contacts

Prepare process documentation or questionnaire

Conduct site visits to "best practices" companies, follow

ethical and legal code of conduct

Consider criteria for judging what observed and heard

Debrief team and gain consensus on observations

Create a site visit report, intent and results should be documented

Distribute findings to partners and those who need to know

Send a thank you letter

Ramona DiMarco, who has been with Shell HSE Group in Houston for over 10 years, phones to say she has decided to stay home as a full-time mother with her adopted daughter, Maria. Contact her at:

Ramona DiMarco

Senior Information Analyst

Shell Oil Company

Health, Safety, and Environment Group

Houston, Texas

713/241-2010 (but not for long)

From San Antonio LPG Chair Judy Johnson comes news of her employer changes. The "new" Valero Energy Corporation will continue to exist currently at 7990 West IH-10 and be focused on the petroleum refining industry with four refineries. PG&E Gas Transmission - Texas Corporation is new to San Antonio and has basically purchased the natural gas side of the original Valero. I have moved beyond the Law Department to the Business Process Reengineering Group just recently, but will be starting from square one as new employees appear and the collection takes on a different industry flavor. We certainly live in exciting times! I moved a week ago from the thirteenth floor to the third floor with the collection in 23 book carts and at least 200 boxes, which luckily are stacked two high on heavy duty shelving. The next move in late October will be to a 600 square foot facility just south of Loop 410. Shall plan another update for the winter issue!

The SA-LPG meets Sept. 25, and monthly thereafter to be ready for next February! Note updated address information for Judy is listed on p. 19 with the Officers contact info.

Were you ever a member of the Heart of America Chapter? Or do you know anyone who was? The Heart of America Chapter is trying to contact all former members. Our 50th anniversary is next year & we'll be ringing it in with a bang! We're looking to invite anyone who was ever in our chapter to our big shindig. So come on all you former Midwesterners -- Join the party! You can reply by December 1st to

sjnancedurst@dstsystems.com or contact:

Sheryl Nance-Durst

Membership Chair, HOA Chapter

816 Broadway, 1st Floor

Kansas City, MO 64105

Former Texas Chapter Archivist Denise Hampton has moved to Philips Petroleum Corporate HQ in Oklahoma.

This satellite videoconference will focus on how to find out what users really want, the differences between what users want versus what they need, and providing services to users in an increasingly virtual world. Individual registrations in select cities and site registration in any city in the U.S., Canada and Europe is available.

The 1997 State-of-the-Art Institute will focus on the emerging knowledge management movement and how it can enhance corporate productivity and competitiveness. During the Institute, you will explore: the concept of knowledge management, the tools and techniques you can use to improve your organization's management of knowledge assets, and real-world examples of organizations successfully managing their knowledge assets.

BY POPULAR DEMAND, SLA IS BRINGING BACK

The Seven Keys to Highly Effective Web Sites

Creating Your Own Homepage: HTML Essentials

Advanced HTML

Plus a brand new course on using JAVA!

_________________

For more information on any educational program, contact the Professional Development Department at 1/202/234-4700, ext. 649, or email to profdev@sla.org.

UT GSLIS offers continuing education workshops for Fall 97

Friday, Oct. 17, 97. UT Austin, Thompson Conf. Center

This seminar (not hands on) is designed for information professionals working in archives, museums, libraries, and other knowledge collections who are interested in providing access to their collections from the Internet.

Kevin Marsh, executive director of Information Access Institute, will address the justification, creation and administration of an Internet Server for an information collection. Topics covered include file formats, server protocols, cataloging standards, software options, and sources of additional information.

Registration fee $55; Deadline Oct. 2; Late fee $10.

Thursday, Nov. 6, 97. UT Austin, Sid Richardson Hall

This workshop will focus on the human side of information delivery as experienced at the reference desk and in all on-going interactions between information / library system intermediaries and the users they serve.

Dr. Brenda Dervin, Ohio State U. Communications Dept.,

presents explanation and application of the Sense-Making theory of users in library reference and public service work.

Registration fee $55; Deadline Oct. 27; Late fee $10.

Friday, Nov. 21, 97 UT Austin, Thompson Conf. Center

Dr. Sandra Erdelez, UT GSLIS and Martha Arthos, JD, MLIS, City of Austin Law Dept. will present this seminar for law office administrators, information systems specialists, attorneys (especially litigators), legal information specialists, law librarians and others interested in learning how information technologies can be used to support litigation functions.

Participants will become better prepared to evaluate current technology options for electronic litigation information management such as digital imaging, electronic filing, electronic brief banks, and telecommuting.

Registration fee $125; Deadline Nov. 13; Late fee $25.

_______________

For more information on these or other upcoming UT GSLIS seminars, contact David Terry, Graduate School of Library and Information Science, SZB 564, The University of Texas at Austin, Austin , TX 78712-1276. Phone: 512-471-8806. Fax: 512-471-3971. Email: dterry@uts.cc.utexas.edu

Margaret Carroll

Microsoft Corp.

1212 Corporate Dr.

Irving, TX 75038

(972) 756-7778 - v

(972) 753-6113 - fax

mcarroll@microsoft.com

Michael Zimmerman

Federal Reserve Bank

2200 North Pearl

Dallas, TX 75201

(214) 922-5219 - v

(214) 922-5222 - fax

mike.c.zimmerman@

dal.frb.org

Ann Griffith

Nortel

2201 Lakeside Blvd.

MS D0305

Richardson, TX 75082

(972) 684-5688 - v

(972) 684-3742 - fax

anng@nortel.com

Dell Johnson

SEMATECH

2706 Montopolis

Austin, TX 78741

(512) 356-7626 - v

(512) 356-7008 - fax

dell.johnson@sematech.org

Olga Wise

Tandem Computers Inc.

14231 Tandem Blvd.

Austin, TX 78728-6699

(512) 432-88330 - v

(512) 432-8037 - fax

olga@austx.tandem.com

Blaise Turney

Deloitte & Touche'

2200 Ross Ave. Suite 1600

Dallas, TX 75201

(214) 777-7045 - v

(214) 777-7050 - fax

bturney@dttus.com

Susan Yancey

InfoScope Partners, Inc.

6631 Main St. Suite 300

Houston, TX 77030

(713) 796-1444 - v

(713) 796-1888 - fax

syancey@infoscope.com

Richard N. Fletcher

Booz, Allen & Hamilton

901 Main St. #6500

Dallas, TX 75202

(214) 746-6563 - v

(214) 712-6660 - fax

fletcher_richard@bah.com

Open

Mindy F. Klein

Exxon Production Res. Ctr.

Information Center

PO Box 2189

Houston, TX 77252-2189

(713) - 966-6171 v

(713) - 965-4157 fax

dmklein@hti.net

Carolyn Ernst

F1 Services

3141 Hood St. Suite 610

Dallas, TX 75219

(214) 528-9895 - v

(214) 528-9819 - fax

f1srvcs@ix.netcom.com

Karen Deakin

Information Specialist

918 Kipling St.

Houston, Texas 77006

(713) 520-1347 - v

deakin@neosoft.com

Ann Spoth

Electronic Data Systems

5400 Legacy Dr.

MS-B5-1B-02

Plano, TX 75024

(972) 604-3898 - v

(972) 604-7997 - fax

ann.spoth@

exsc01.exch.eds.com

Erika Mittag

3M

Austin Information Services

6801 River Place Blvd.

Austin, TX 78726

(512) 984-3236 - v

(512) 984-3237 - fax

ecmittag@mmm.com

Una Gourlay

Rice University Library,

MS 44-C

6100 Main St.

Houston, TX 77005-1892

(713) 528-3553 - v

(713) 523-4117 - fax

gourlay@rice.edu

OPEN

OPEN

Sandra Silverman

Social Science Dept.

Houston Public Library

500 McKinney

Houston, TX 77002

(713) 247-3463 - v

(713) 247-3302 - fax

ssilverm@hpl.lib.tx.us

Houston LPG Co-Chair

Kimberly Trippon

American Productivity & Quality Center

123 N. Post Oak Ln. 3^rd Flr.

Houston, TX 77024

713. 685-4686

kims-d@apqc.org

Judy Kraatz Johnson

PG&E Gas Trans. Tex.

Resource Center - 3SS

530 McCullough

P.O. Box 400

San Antonio, TX 78292

phone 210 246 2869

fax 210 246 2646 (external)

fax 210 321 0966 (desk)

johnsonj@pge-texas.com

Tracy Williams

Taylor & Company

201 Main St. Suite 3300

Ft. Worth, TX 76102

(817) 339-7123 - v

(817) 339-7194 - fax

hm: t.williams@airmail.net

Lawrence M. Enoch

Enoch Consulting

618 Mimosa Dr.

Denton, TX 76201

(940) 382-9586 -v/fax

lenoch@iglobal.net

Denise Chochrek - Chair

Taylor & Co.

201 Main St. Suite 3300

Ft. Worth, TX 76102

(817) 338-2024 - v

(817) 339-7194 - fax

dcsnowball@earthlink.net

Peggy Shaw

Rice University

Jones Graduate School

PO Box 1892

Houston, TX 77251

(713) 527-6062 - v

(713) 285-5251 - fax

pshaw@rice.edu

Gail Wilson

Deloitte & Touche LLP

333 Clay St. Suite 2300

Houston, TX 77002

(713) 756-2416 - v

(713) 756-2001 - fax

gwilson@dttus.com

Margaret A. Aycock

Gulf Coast

Environmental Library

Lamar University

PO Box 10671

Beaumont, TX 77710-0671

(409) 880-8897

aycock@library.lamar.edu

Ernestine Chipman

Winstead Sechrest & Minick

5400 Renaissance Tower

1201 Elm

Dallas, TX 75270

(214) 745-5487 - v

(214) 745-5390 - fax

wk: echipman@winstead.com

hm: echip@unicomp.net

Renee Daulong

Information Resource

Services, Inc.

PO Box 200563

Austin, TX 78720-0563

(512) 320-8354 - v

(512) 320-8841 - fax

rdaulong@aol.com

Paula Day

McKinsey & Company

2200 Ross Ave. Suite 5200

Dallas, TX 75201

(214) 665-1212 - v

(214) 665-1607 - fax

paula_day@mckinsey.com

Janice Findley

Ericsson Inc.

740 East Campbell Rd.

T-IRC

Richardson, TX 75081

(972) 583-0871 - v

(972) 583-1854 - fax

janice.findley@ericsson.com

Valerie (Val) Magno

Motorola

3501 El Bluestein Blvd.

Austin, TX 78721

(512) 933-6089 - v

(512) 933-5993 - fax

ra5871@email.sps.mot.com

To celebrate Texas books and authors and raise money for Texas public libraries, Texas First Lady Laura Bush hosts this event. Please join the Texas Chapter at our booth. Free events Saturday and Sunday include book signings, readings and panel discussions by 100 Texas authors, the sale of books and book-related merchandise by over 80 vendors, children's activities, and musical entertainment. The Texas Chapter will hand out materials about SLA and the value of librarians. Our goal is to promote the profession and the Association. For more information on the Festival, check out their website at http://link.tsl.state.tx.us/bookfest or email bookfest@onr.com. Contact: Renee Daulong, PR Chair for details about Texas Chapter booth. Rdaulong@aol.com or 512-320-8354.

For the second year, the Johnson Space Center (JSC) is hosting a unique event bringing together leaders from various fields to explore the programs, activities, and technologies of human space flight. All SLA members are especially invited to tour the Scientific and Technical Information Center on Fri. morning. Contact Sylvia Hu, Library Supervisor, shu@ems.jsc.nasa.gov or 281-483-2491. See the event's web page at http://inspection.jsc.nasa.gov

2201 High Rd.

Kyle, TX 78640