A RESEARCHER: Downsized and the Path Afterwards
By Ann Marie Kaczmarczyk
akaczmarczyk@coleandpartners.com

It seems that over the last few years we've all heard the phrases "corporate downsizing" and "library cutbacks". As hard as I worked and tried to avoid these phrases, I was the next to hear them.

I was a researcher providing in-depth company and industry research to a corporate finance group within a large accounting firm for over 10 years. I was proactive and tried to move with the times, involved with one-on-one training for the Intranet and Internet, and other expensive end user services. The firm took two routes (like many other large companies) one thought was that everything is available on the Internet and the other was to focus on industry sectors. The corporate finance group chose three industry sectors, which I assisted in the setup and design of the databases used for monitoring our key target companies, arranged for alert services for the weekly newsletters. About a year later, it seemed that the large research requests were fewer and far between and most of the requests could be answered by a junior researcher. So a parting of the ways was the next inevitable step.

I happened to be one of the lucky ones that was offered career consulting services through a very reputable firm, which I believe was the best thing for me and would highly recommend it to anyone else who has the opportunity. I'm not just talking about the usual resume and cover letter assistance, which was good starting point. This particular firm that assisted me through the next few months, provided workshops on networking, marketing yourself and tips on connecting with people over the phone. (I understand that some of the employment insurance offices provide a few similar sessions if you ask for assistance, it may vary depending on the area and the instructors).

We as information professionals know what we are capable of doing, however most of the general business and its executives don't understand us at all. Therefore the executives tend to think their answer to everything includes the following: a new MBA graduate and the Internet. We need to show them that sometimes we are the perfect fit for the position within their growing company. The course helped me to explain what I do and how I can help their company in layman terms. In the past I was able to call trade association executives and interview them on them industry trends, etc; however when it came time to marketing myself it was a nightmare. Once I took the workshops and practiced a little I found it was easier for me to cold call contacts I have met over the last ten years and ask for leads in the job market.

Examples from my job searching:
  1. I found a company that fit my criteria and would be a good place to work for. Then I sent my resume (in October 2001) explaining how I could assist them in providing research services. At the time they felt they did not have enough work for a full time researcher but they were going to do an assessment of their needs, so I kept in touch. In January they were still hum and hawing about the idea, so I sent another letter detailing what I thought was their current situation and how they were obtaining information through internal employees and two external services. I also attached a schedule showing what services I could provide in a 3 and 5 day work week. After many discussions and meetings I started in late February on a full time 6-month trial with hopes of permanent status. So the whole process took about 5 months and that's because I knew someone in-house, some could take longer and others might not. It depends on the urgency and the owners of the firm.
  2. I read through my local newspaper business section and found a company that had just completed another phase of testing for their new product. Companies tend to speak more freely in their local newspapers than they do to the nations. Next I sent a letter to the chief operating officer and the investment director explaining how interested and excited I was about their new product and how innovative the firm is, and then explained how I could assist them in identifying companies in their marketing process. One week later I followed up on the call to the investment director and found out some very specific details about the timing for the product launch, final testing and when a licensing process would begin. The timing is not until summer 2002; I put the company on my list to follow up with in July. Once I started working at my current position, I sent out a brochure and follow up letter advising them that I have taken a new position and that my new firm currently could assist them in any future expansion or financing endeavors.

Canada has a lot of really good mid-market size companies that do not have any structured information resources. Some of the good areas to target are the corporate development, marketing and legal divisions. The next step was to call the company executives within the organizations that I really wanted to work with. Through my phone conversations I was able to obtain some proprietary information on the company, landed a few interviews and made other contacts. During my three months of job searching most of my interviews were for newly created positions; I only received one interview for job site posting. I focused on the departments that could use our skills that did not have a traditional library setting. This process included sending resumes and information packages to the executives and the human resources department at the same time. I believe that if you do not get the executive interested first, then the human resources department will not do much with your resume.

My search for a new and interesting career and company to work with lasted a couple of months, over several meetings and negotiations. Then it was time to decide, I choose a small business valuations and litigation support firm in downtown Toronto. The firm comprises of twenty employees including the administration staff; it was almost a culture shock for me since over the last fifteen years and three companies, each employer has had more than 1000 employees. The politics is almost nil and the professional staff value having an in-house researcher. They know how long it takes to search the electronic and manual sources and have chosen to go with an experience researcher to assist them with their clients. Also I would like to mention that due to the size of the firm my role includes providing research and marketing. So I have a full day and then some including a lot of variety. I will tell you that at this time my boss is still not sure this is a full time job, since he has hard time seeing the whole picture and how much there is to do, but I knew that when I took a chance on this firm. I don't think anyone really knows how a new position will take from the start, I believe it takes about six to twelve months to figure out a new position, learn about the firm and its people and get everything going.

Also like to mention that through the course on my networking for a job and making new contacts I manage to obtain some really interesting bits of proprietary information that helped to start my marketing campaign projects for my new company and assist in the firms new client base. It's been an exciting three months so far.

 

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