The SF Bay Region Chapter of the Special Libraries Association and BayNet Present
Does your organization have information needs:
When your library is closed?
When your users are not in the building?
When your users need quick, timely personal assistance?
Are you providing an email-based service but looking for the next big thing to "bring it up a notch?"
Join Mary Beth Train, Coordinator of the QandA Cafe for the Golden Gateway Library Network and Christina Peterson, SJSU's Health Professions and Distance Learning Librarian, as they explain and demonstrate how they provide virtual reference around the clock. They will discuss implementing and marketing a virtual reference service, setting policies and standards, staffing and training needs, integrating virtual services with existing electronic reference service models, and evaluating transcripts, statistics and patron feedback. They will also demonstrate the use of virtual reference as an instructional tool for both individuals and groups. Web-based software with impressive interactive capabilities will be showcased.
Date: Friday, February 28, 2003
Time: Registration: 9:00 to 9:30 a.m. Program: 9:30 to 12 noon
Place: World Affairs Council, 2nd floor conference room, 312 Sutter (near Grant), San Francisco, CA
Cost: SLA and BayNet members: $15, Non-members: $20, Students/Not Employed: $10
Morning refreshments will be served.
The World Affairs Council is approximately three blocks from the Powell Street BART station.
Mail your reservations NOW to:
Richard Geiger
San Francisco Chronicle Library
901 Mission St.
San Francisco, CA 94103
rgeiger at sfchronicle.com
415-777-6001
Deadline for reservations is Tuesday, February 25, 2003.
------------ Detach and Mail this portion with your Check ------------
Name: ________________________________Telephone:_______________________
Employer/Affiliation: _____________________________________________________
SLA Member:___ BayNet Member:___ Both:___ Nonmember:___
Check enclosed for: $ __________
Please make all checks payable to: SF Bay Region Chapter, SLA
Are you or your employer paying for your attendance at this program?
Last update: June 16, 2005