Job Posting: Web Content Coordinator
Organization: Ropes and Gray
Location: Boston, MA or New York, NY

We are honored that our employees frequently rank us among the "best places to work" both locally and nationally. We are strengthened by our commitment to inclusiveness. Recently, a survey by Vault ranked Ropes & Gray #8 for diversity among all large U.S. law firms.

Ropes & Gray offers excellent compensation and benefits packages. Our culture rewards performance and we continually invest to ensure that our people have plentiful opportunities for professional development.

We strive to be the best law firm, with the best people, which achieves the best results of any firm anywhere.

Job Description:
As member of the infoNet team, serves as the liaison and key point of contact between the team and the site owners, content managers and content contributors for an assigned number of websites. Assists in the implementation, update and maintenance of these websites on the firm's intranet and extranet. Meets with website owners to gather initial requirements for development of new sites and revisions and enhancements to existing sites. Works with BSA and manager to define deliverables and establish timeline for projects. Designs pages according to established standards. Builds/modifies navigation as necessary. Creates lists and content libraries as needed. Assists in providing training and documentation for updating and maintaining content.

Responsibilities:
•Serves as the liaison and key point of contact between the infoNet team and the site owners, content managers and content contributors for an assigned number of websites.
•Provides ongoing guidance to content managers and content contributors in best practices for updating and maintaining content on their sites, and participates in redesign efforts.
•Maintains site summary, summary of updates and status of outstanding projects related to assigned websites.
•Defines project deliverables, including high level content requirements and timeline, needed to complete tasks for assigned websites.
•Coordinates review and approval from site owners and content managers for changes made to assigned websites.
•Keeps client(s) and manager informed of status of project throughout lifecycle.
•Uses SharePoint toolkit to build, develop and redesign assigned websites incorporating firm standards and metadata to create lists, libraries, pages and other standard features.
•Works with manager and KM Operations Manager to ensure proper assigning of users rights for assigned websites.

Other Responsibilities:
•Perform other work-related duties as assigned.

Requirements:

Education, Experience and Skills Required:
•Bachelor's Degree or equivalent experience
•2-4 years work experience in similar role
•Experience with Content Management duties and toolkit
•Windows Explorer (OS)
•SharePoint Skills preferred but not required ( we will provide SharePoint training)
•Familiarity with Browsers
•Outlook
•Excel
•Word
•Strong verbal and interpersonal skills
•Strong analytical and problem solving skills
• Strong customer service skills
•Strong team skills
•Experience in process driven environment
•Strong leadership skills
•Strong project management skills

Essential Capabilities:
•Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs.
•Ability to influence at all levels of the organization.
•Must be a self-starter who understands the details within a much larger content.
•Ability to work effectively in a culturally and educationally diverse environment.
•Ability to work in a teamwork/collaborative style and environment.
•Must be creative and flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks.
•Must be a team-oriented person who can share information, goals, opportunities, successes and failures with the appropriate parties.
•Ability to organize, plan and carry out multiple related activities.
•Must pay attention to details and have the ability to follow up and follow through.
•Ability to work effectively in a multi-office environment.

Incumbent is expected to work the hours necessary to fulfill the responsibilities of the position.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Additional Information:

Responsibilities Continued:
•Solicits feedback from site owners and content managers on regular basis and communicates results to manager.
•Works with KM Operations Manager to ensure that site owners and content managers for assigned websites receive timely and effective reports on site usage statistics.
•Assists in creating content management documentation for site owners, content managers and content contributors.
•Assists with documentation of model tasks, standards and best practices.
•Assists in creation of client, extranet, and team sites, following established guidelines and procedures, as required.
•Shares responsibility with other infoNet team members for daily monitoring of infoNet mailbox and for appropriately steering requests, incident tickets and other issues according to established guidelines.
•Participates in staff and other meetings as required.

Please apply directly online at www.ropesgray.com

URL: http://ropesgray.interviewexchange.com/candapply.jsp?JOBID=8798&