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SEMINAR PRESENTATIONS :
Library Best Practices Emerging from Applications of Balanced Scorecard in TCS
- Sushma Arora
Assistant General Manager
Tata Consultancy Services
New Delhi, India.
Role of SLA in Marketing Orientation
- Dinesh K. Gupta
Associate Professor
Dept. of Library & Inf. Sc.
VM Open University
Kota-324010, India
Networking & Benchmarking: Improving Performance and Ensuring the Value of Information
- Linda Broussard
Chief Community Officer
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